Author Archives: Tom Petryshen

Google to Kill Keyword Referrer Data on Encrypted Searches

In a move that is sure to please pro privacy advocates while simultaneously upsetting many marketing managers and SEO consultants, Google has officially killed referred data for users who conduct a search query while logged into a Google service. Anyone not signed in though will continue to send referrer data.

What does this mean to marketers and SEOs? Well for starters, you’ll no longer see the keyword referrals that triggered the organic visit in your analytics, even if you use Google Analytics. While you will still know the visits came from a free or organic search you’ll no longer be able to see the keyword phrase associated with the visit as it won’t be passed along. This of course will make it much more difficult to understand what keywords from organic search are paying the bills.

It’s important to note that this change does not impact paid search (also know as PPC). Google will still pass all of the keyword referrer data regardless of whether the user is behind a secure connection in order to ensure that advertisers are able to track what’s working.

With so much of Google’s revenue driven by paid search, it’s no surprise they’d keep the data flowing for advertisers. Despite the discrepancy, I can’t really blame them. I know I’d be quite upset, if I was told I could no longer see how my ads were performing. While “Trust me” might be okay in traditional media land, it just doesn’t cut it in the online advertising world.

While advertisers will continue to have access to the data, those marketers who have built their businesses purely on SEO will find it more difficult to do so in the future. @MattCutts suggests the change will only affect a small number of users to start (in the single digits) but I imagine the percentage of encrypted searches will likely grow over time as encrypted search becomes more common and eventually the default for all search queries. Good or bad, the days of building a business purely off the back of SEO may be over.

Ultimately, this could mean more advertisers for Google as website owners and markets, especially for new sites will need to run some form of campaign to see exactly what works before investing in SEO. While marketers will still be able to build an optimised website out of the gate, it will become a lot more difficult to prove to the skeptics that SEO is a viable and profitable channel.

As a consumer, I support the move, especially knowing how much information is left behind from our daily activities. But as a marketer I’m left just a little frustrated that I’ll have to start relying a lot more on saying “Trust me, it works.”

For a more a comprehensive piece, see Danny Sullivan’s in-depth analysis at Search Engine Land, with quotes from Google’s @MattCutts and leaders in the privacy field.

What do you think? Do you believe this will kill SEO or just make it more challenging and drive more businesses to work with professionals?

Posted in SEO | Leave a comment

Global SEO: Dreams, Tears & Glory

Getting to the top of the rankings in a single country is tough enough. Trying to replicate that same feat in multiple markets can lead to tears. Do you use a single domain name with a directory for each country, like IBM or do you use subdomains? Do you go local and use country specific domain names for each market and host them all from a single data centre or do you make the effort to host each website in the local market and optimise the content and currency for locals? Do you really trust Google to do the right thing and give love to all your content equally regardless of the cross site duplication? Do you believe that a single website with multiple Webmaster Tools’ accounts is enough to specify which content is right for each market? While Apple’s sheer brand strength is enough to allow it to rank well almost anywhere, will the same approach work for your business based out of Australia. And that’s all before you get through the challenges of language and cultural issues.

What’s in it for you?

  • The best approach to build and optimise websites across multiple markets
  • The pitfalls of blindly following the strategy of a large foreign brand
  • To link or not to link your other sites (this is a make or break decision)
Posted in SEO | Tagged | 1 Comment

Google Spanks Overstock.com for Shady SEO Tactics

First it was the New Yorks Time’s unmasking of JC Penney’s blatant link buying. Now Overstock.com, a dotcom survivor started in 1999, has also fallen afoul of Google’s Webmaster Guidelines for excessive links building.

Overnight, the Wall Street Journal published the grim results of Google’s punishment on Overstock’s attempt to game the system.

The WSJ reported: “Overstock’s pages had recently ranked near the top of results for dozens of common searches, including “vacuum cleaners” and “laptop computers.” But links to Overstock on Tuesday dropped to the fifth or sixth pages of Google results for many of those categories, greatly reducing the chances that a user would click on its links.”

So where did Overstock.com go wrong? Well according to a spokesperson from Overstock, their practice of encouraging college and university websites to link back to Overstock so that all their students could receive a 10% discount, likely put them in penalty box.

A quick search on Opensiteexplorer.com, a tool from SEOmoz for checking a website’s back links clearly shows the high number of educational websites linking to Overstock’s vacuum cleaners page. In addition, a quick glance at the anchor text pointing to the same page shows a high usage of “vacuum,” “vacuums” and “vacuum cleaners” over the more common brand related term such as Overstock.

For someone trained in SEO, seeing a high number of links coming from similar domains and using the same or similar anchor text is often a clear sign of over optimisation. Obviously, Google felt the same way and believed that intervention was needed.

Here’s an example from one of the Universities who took up the offer.

So if you’re not already convinced of Google’s intentions to stomp out excessive linking building after JC Penney’s recent woes, then this latest public lashing of Overstock.com should be a cause of concern, especially if you’ve been using similar tactics.

With the high levels of link buying that we’ve seen here in Australia and abroad I expect to see a few more public outings of other well known brands in the coming weeks. Whether it will help to turn the tide against those who go too far is yet to be seen.

Posted in SEO | Leave a comment

Jamie Drops in on Oprah at the Opera House

With the city rolling out the red carpet for big O’s visit downunder, we’re estatic to announce that our very own Jamie, a Digital Media Strategist, will be attending the afternoon show on 14 December 2010.

Rumours are swirling that U2 will sing a revised version of “It’s a Beautiful Day” appropriately renamed “It’s a Beautiful Sunny Day” and that the Queen of Pop, Britney Spears will stop by to share her personal pain of losing 30 kg after child birth.

Come back soon for Jamie’s own diary of her visit and the prizes she picks up.

In the meantime, we’ll all be wishing we were her.

Posted in General | Leave a comment

Protect Your Brand – Online Reputation Management

Online Reputation Management is a combination of online public relations and search engine marketing to help protect a brand on the internet.

More people are researching and sharing information online about brands relevant to them. And with the emergence of social media, consumers are looking beyond corporate websites and communications. This is where Online Reputation Management helps businesses to track and control what is being said about their brand. Are people building brand communities by discussing their positive experiences, or are they criticising a product or service that didn’t deliver on its promise? Information can spread like wildfire on the internet, and a brand may be destroyed overnight by a blogger upset with a company.

Online Reputation Management ensures a brand attains high visibility and the top search engine rankings for all the good publicity. This subsequently pushes any negative or harmful results down the search engine listings and out of the public eye. But the focus is to capitalise on the positive stories about a brand as well as be an honest voice for the company when trouble does strike. A company’s brand may be affected by some or all of the sources listed below:

  • Blogs
  • Forums
  • Consumer opinion websites
  • Consumer complaint websites
  • Social network sites including MySpace and Facebook
  • Trademark infringement issues
  • Competitor attacks
  • Crisis management development

Monitor, Analyse, and Influence

Most marketing agencies that provide services in Online Reputation Management follow three steps:

  1. Monitor
  2. Analyse
  3. Influence

Employing this strategy can help maximise a brand’s online opportunities while eliminate threats to a company’s image. There are a number of tools that can be used to monitor a brand’s reputation - Marketing Pilgrim offers free tips on this. During analysis, it is important to discover the complete picture of the scenario before dealing with bad publicity. Then, influencing the search results involves responding honestly to negative stories, and possibly offering insight into the company’s side of the story.

Useful links on Online Reputation Management:

Posted in Reputation Management | Leave a comment

Amplify’s COO Speaking at SMX East in NYC

I am speaking at SMX EastAmplify’s COO and founder, Tom Petryshen will be speaking at SMX East in New York City on 5 October 2010.

Tom will join a panel of SEO experts including Tony Adam from Myspace, Topher Kohan from CNN and Jonathan Ashton from Agency.com for an indepth session on enterprise SEO.

Tony Adam will kick things off an overview of the technical and business challenges of large organizations using examples of companies he’s worked for.

Jonathon Ashton will follow with a view on the challenges of integrating SEO with existing processes, engaging with key stakeholders, teaching skills and sharing knowledge, helping “partners” change their behavior and building success metrics that help everyone see the value of SEO.

Next up, Topher Hohan will share best practices for staff training, working with a fast pace development cycle, and know what battles to fight.

And finally, using experience from working  Australia’s top enterprise companies, Tom will share his thoughts on how to stay at the top once you have reached the pinnacle of SEO success.

Visit Search Marketing Expo for more information or follow the conference sessions on Twitter at #smx.

Posted in General, SEO, website migration | 1 Comment

We’re moving to the city – Look at our view

Here’s a sneak peak of the view from our new office.

amplify office view.egg  on Aviary

Stay tuned for more…

Posted in General | Leave a comment

Has SEO Ruined the Internet? It has for me.

Hi. My name is Tom and I have a problem. Actually I have a lot of problems, but none are more pressing or more relevant to you than how SEO has affected my perception of the Internet. More specifically, SEO has ruined how I use the Internet so I hope that sharing my story will keep you free from suffering my fate.

Everywhere I look, I see bad websites. I see hideous design, poorly designed technology, flash implementations that render websites invisible, information architectures based on a company’s organizational chart, copy that looks like it was written by my six year old, cluttered layout, garbled code, ugly interfaces, and worst of all, sites that forgot they were there to serve a purpose.

Read more at Search Engine Land.

Posted in SEO | Leave a comment

The Old Media Algorithm

(In response to an opinion piece on the NY Times: The Google Algorithm).

Old media reaches over 90% of the world’s population. Analysts reckon that most people still rely on old media for half of their daily news intake. When journalist, editors, or presenters tweak (skew) their supersecret algorithm, as they do hundreds of times a week – they can out a gay member of parliament or help elect a country’s first black, female president.

When there was competition in old media, it was easy to be agnostic about news, with no reason to play favourite with one candidate over another. But as old media has become more concentrated, with fewer competitors owning newspapers, radio and TV stations in the same market, it has acquired pecuniary incentives to favour one party over another.

Old media argues that it’s only the messenger and it does not bias the message. With declining circulation and the people spending less time spent in front of the tube, their grip on serving news the way they want to is waning. Competitors are a click away and old media is concerned that the premonitions of the new media gurus are finally coming true. The situation has become so dire that a case is now building for government handouts to help ensure that yesterday’s old media remain the gatekeepers of tomorrow’s news.

In the past few months, the old media rallying cry has intensified. Traditional journalism, they claim is under siege by bloggers and copy cats like the Huffington Post. They argue, “how can the people rely on the trustworthiness of today’s online news if they (the old oligarchs) are not serving it.” Rivals in new media have accused old media of sour grapes, especially now that their grip is slipping and they are no longer able to control the message even with their insanely high concentration of media ownership. Old media though says it still expects the government to bail them out, especially if said government expects to be re-elected.

Their accusations may or may not have merit. Old media says there is no bias. They only report what their people want to see or hear. Some old media pundits refuse to change and continue to claim that sites such as Mahalo are nothing more than a collection of links with next to no original content of their own, precisely the kind of information the people should be protected from. Antitrust regulators in the United States could well let old media buy 100% of all media assets in multiple markets because they are no longer as relevant as they once claimed to be.

Still, the potential impact of old media’s bias on news is such that it is still worth preventing further concentration of ownership to ensure ‘the editorial algorithm of news’ is free from a single entity’s faltering grip over all media (especially in Australia).

Some early suggestions for how to accomplish this include putting old media out of their misery with some specified level of accountability in their editorial policy that guides its bias. Another would be to ignore their whinging all together as their dominance is truly coming to an end.

Old media still provides an incredibly valuable service, and the government must be careful not to rely on social media to spread its message to the masses, at least not yet. Remembering that old media can still help fill party coffers, paying gazillions in old media buys to help sway public opinion is a small price to pay (by taxpayers), so government must tread lightly and protect its investment in the old guard.

With these caveats in mind, if old media continues to see itself as the map to the daily news, it concerns us all that it delivers the message to us without tweaking the news algorithm.

The satirical views expressed in this article are the sole views of the writer.

Further reading:

Posted in General | 1 Comment

SEO for International Business

A common challenge facing many global organisations is how to present and optimise content for local markets and to gain additional benefit without a substantial increase in costs.

While it may make business sense to centralize content in one data centre using a single Content Management System (CMS), doing so will make it more difficult to rank well in the geographic based search engines for each market.

When a search engine such as Google Australia attempts to determine whether content is relevant to a local market it will look at a number of factors including:
  • Domain name
  • IP address of the web server
  • Content
  • links

If all of the content is hosted on one server using a single domain name, the search engine may ignore the content all together. Alternatively, if the search engines see that the geographic domain name is hosted in the same location as the other global sites (with country specific domain names) they may come to believe that the content is duplicate and ignore it all together.

Note: While the search engines have publicly stated that hosting in a local market is not necessary if you’re already using a local domain name, our experience shows otherwise. In cases where we have moved the website from a centralised server to a local host we have seen a significant improvement almost immediately.

To achieve success from an SEO standpoint we recommend the following steps be taken:

  1. Use a country specific domain name (i.e. www.domain.co.nz)
  2. Host in the local market – Doing so will ensure the content is delivered from an IP  address in the geographic location.
  3. Optimise the content based on actual search terms used by the local market
  4. Acquire links from the market your website is targeting to help build a unique link profile for the website
  5. Setup a new Webmaster Tools account in Google and Bing for each country domain name and select your local market.
  6. Localise the content for the chosen market to ensure it sells and does not offend the audience
  7. Use different content on key pages of each website such as the home page and main category pages to ensure the content is not seen as duplicate

While these recommendations require additional resources and budgets we strongly believe the extra effort and investment will pay off. In fact, we have had great success using this methodology for businesses operating in multiple markets.

Contact Amplify to assist with your international SEO strategy.

Posted in SEO | Leave a comment