Category Archives: General

The Old Media Algorithm

(In response to an opinion piece on the NY Times: The Google Algorithm).

Old media reaches over 90% of the world’s population. Analysts reckon that most people still rely on old media for half of their daily news intake. When journalist, editors, or presenters tweak (skew) their supersecret algorithm, as they do hundreds of times a week – they can out a gay member of parliament or help elect a country’s first black, female president.

When there was competition in old media, it was easy to be agnostic about news, with no reason to play favourite with one candidate over another. But as old media has become more concentrated, with fewer competitors owning newspapers, radio and TV stations in the same market, it has acquired pecuniary incentives to favour one party over another.

Old media argues that it’s only the messenger and it does not bias the message. With declining circulation and the people spending less time spent in front of the tube, their grip on serving news the way they want to is waning. Competitors are a click away and old media is concerned that the premonitions of the new media gurus are finally coming true. The situation has become so dire that a case is now building for government handouts to help ensure that yesterday’s old media remain the gatekeepers of tomorrow’s news.

In the past few months, the old media rallying cry has intensified. Traditional journalism, they claim is under siege by bloggers and copy cats like the Huffington Post. They argue, “how can the people rely on the trustworthiness of today’s online news if they (the old oligarchs) are not serving it.” Rivals in new media have accused old media of sour grapes, especially now that their grip is slipping and they are no longer able to control the message even with their insanely high concentration of media ownership. Old media though says it still expects the government to bail them out, especially if said government expects to be re-elected.

Their accusations may or may not have merit. Old media says there is no bias. They only report what their people want to see or hear. Some old media pundits refuse to change and continue to claim that sites such as Mahalo are nothing more than a collection of links with next to no original content of their own, precisely the kind of information the people should be protected from. Antitrust regulators in the United States could well let old media buy 100% of all media assets in multiple markets because they are no longer as relevant as they once claimed to be.

Still, the potential impact of old media’s bias on news is such that it is still worth preventing further concentration of ownership to ensure ‘the editorial algorithm of news’ is free from a single entity’s faltering grip over all media (especially in Australia).

Some early suggestions for how to accomplish this include putting old media out of their misery with some specified level of accountability in their editorial policy that guides its bias. Another would be to ignore their whinging all together as their dominance is truly coming to an end.

Old media still provides an incredibly valuable service, and the government must be careful not to rely on social media to spread its message to the masses, at least not yet. Remembering that old media can still help fill party coffers, paying gazillions in old media buys to help sway public opinion is a small price to pay (by taxpayers), so government must tread lightly and protect its investment in the old guard.

With these caveats in mind, if old media continues to see itself as the map to the daily news, it concerns us all that it delivers the message to us without tweaking the news algorithm.

The satirical views expressed in this article are the sole views of the writer.

Further reading:

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Junior PHP Developer position

Note: This position has been filled.

Amplify is looking for an intelligent and motivated junior PHP developer who is looking to prove their potential and join the ranks of a highly skilled and good looking team team.

You should have a broad range of skills in PHP, CSS, JavaScript and strong standards based HTML coding (at the very least you should know what they mean). A good eye for design will be a distinct advantage, as would knowledge of PHP frameworks like symfony (tickets to the opera are not included).

Amplify is a fast growing and profitable company that focuses on providing an integrated approach to developing our clients online business. We combine solid web development skills with search marketing and digital media expertise to achieve our client’s goals. You will be working on large scale projects for a wide variety of brand name clients like Webjet, Board Room Radio and others.

Amplify also offers a flexible, fun and relaxed atmosphere to work in.

Mandatory skills required:

  • Computer Science degree (or similar) or 2+ years development experience
  • Experience in PHP development
  • Excellent English language skills

Bonus skills:

  • Familiarity with (or a willingness to learn) the symfony PHP Framework (or similar such as Cake or Zend)
  • Experience with MySQL, JavaScript, jQuery, HTML, HTML5, CSS and W3C compliant web development/design
  • Web design skills and experience with design software such as Photoshop an advantage

Other Requirements:

  • Highly motivated, efficient and well organised
  • You must work well in a team environment but also be able to work independently
  • An ability to work within project deadlines
  • Strong communication skills, both written and verbal
  • Must be an Australian Permanent Resident

Salary is contingent on experience.

When submitting your resume please include some examples of your work including information on your role in the project.

No agencies, thank you.

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Netbooks: Money Savers or Time Wasters?

With the launch of the Apple’s iPad this week, small laptops, netbooks, e-readers and tablet notebooks are likely to be top of mind for many working Australians. And the question for many will be: Is smaller necessarily better? Enter Amplify friend and tech guru Joel Montgomery from Powerbuy.com.au with his two cents on what to consider if you’re thinking of going small for business and getting a netbook. Enjoy!

mini-notebook

A netbook is a much smaller and cheaper version of a laptop. Netbooks (short for “Internet Notebooks“), also known as “mini laptops” and “mini notebooks”, are ideal for travelling and for home but what about for the office? Does it make sense to shrink your I.T. budget and our screen size? We look at whether netbooks are really worth your while.

1. Price

Netbooks are ultra-cheap. You can pick up a decent netbook for under $600, less than half what you’d pay for a laptop. However if you plan to use a netbook regularly in the office then you may want an external (bigger) monitor & keyboard which will set you back another $200 – $300.

2. Mobility

A typical laptop weighs between 2kg and 3kg and with a 15″ screen they can be difficult to use when you’re travelling. Netbooks, however, weigh less than 1kg and with screen sizes ranging from 7″ to 10″ are ideal for use “on the go”. Netbooks also have a lower power draw so their batteries can last 2 – 3 times longer. You can buy netbooks with built-in Bluetooth, Wi-Fi or 3G cards which makes connecting to the Internet easy no matter where you are.

TIP: Look for netbooks with SSD (Solid State Drives). These are better than the traditional hard drive models because there are no moving parts so they’re less prone to damage if (and when) they get knocked about.

3. Performance

Netbooks are much slower than your typical laptop. They use low voltage processors usually with 1GB memory (RAM). You’ll find that you can simultaneously run multiple Office applications (Word, Excel, Outlook, etc), accounting software and a web browser without any issues. However, when you start to run graphics applications, videos or websites with lots of Flash your netbook may grind to a halt.

TIP: You’ll get the best performance if you run Windows 7 (starter edition) or Linux. You may also need to schedule your anti-virus software to run the scheduled scan of your hard drive after hours.

4. Screen size

The netbook’s small screen (7″ to 10″) can give you eye strain if you’re on it all day. Popular netbook models allow for a maximum screen resolution of 1024×600 but anything below this doesn’t let you to view the whole width of a web page at any one time (so you have to scroll the page back and forth to read a full line of text, which can get very frustrating).

TIP: Make sure your netbook has a VGA connection so you can connect it to an external monitor.

5. Other considerations

Netbooks usually don’t have CD or DVD drives. Small keyboards can also make it difficult to type so you may need an external keyboard when you’re in the office.

The Bottom Line

If you need a second computer for the home or a travelling companion then the price, weight, mobility and battery life of a netbook make them hard to go by. If you’re in the market for a Dell or Samsung netbook then make sure you grab an extra saving from PowerBuy first. However, if you spend most of your working day in the office in front of your computer, then we suggest you spend extra to get a laptop, because even the slightest performance degradation can add up to hours of lost productivity for you and your staff.

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My 2010 Digital Marketing Wishlist

While debating whether I’d throw my hat into the prediction pool and risk being wrong again about this being “the year of the mobile” (I’ll save that for another post), I thought I would instead put together a wishlist for the coming year. With inspiration from Brian Halligan, the CEO of Hubspot, I’ve put together my own list of desires for 2010.

PS: I would really like to see Brian’s point on PR transformation come true but I have no faith in Australian PR companies getting their act together just yet.

1. Traditional marketers finally realise that they’re overpaying for print and tv media (the eyeballs have mysteriously gone elsewhere) and immediately begin to appropriate more money to digital media.

2. Anyone other than Google gains market share in search. Google, we still love you (and would love you even more if you released the Nexus One here at the same time as you did elsewhere), but with a 90% market share we love competition even more.

3. Social media hype subsides and businesses realise that there’s a great opportunity to listen to their audience and have a real two-way conversation with their customers. After all, it’s not about technology, it’s about communication.

4. Australian companies stop bitching that they’re not making as much money from Google Adwords doing the same thing they were three years ago and start investing more in SEO where there’s better ROI.

5. Multinationals come to the realisation that markets are local and that managing all aspects of the digitial marketing message and technology from a foreign country is not the best option for success. “Think Global, Act Local” becomes the catch phrase for global business.

6. I figure out a real business use for Google Wave, write a book, join the speaking circuit and retire to a beach side, golf resort.

7. Australians see new innovative tools and businesses created from the government’s $40 billion broadband implementation which leads to a faster rollout to all major cities across the country.

8. Online retailing crosses the chasm thanks to a few foreign retailers (Best Buy, Amazon, & Costco) invading our shores. Combined with strong experience and great technology, their immediate impact forces local retailers such as Harvey Norman, Myer and David Jones to get their act together just in time for the 2010 Christmas shopping season.

9. Entertainment companies realise that they can make more money by releasing their movies to DVD and online services such as Tivo & iTunes at the same time rather than pretending that there is still a chance to save the DVD.

10. More companies realise that there’s no advantage to paying extra (up to 18%) for the privilege to use mediocre technology to manage their SEM campaigns. A great strategy and strong people will win out for most advertisers.

11. Matt Cutts is finally persuaded to visit Australia for SMX Sydney in April, falls in love with this great country and decides to move down under.

Do you have any wishes you’d like to share?

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Windows 7 in 1 Minute

Thinking about upgrading to Windows 7 for your business? We asked Joel Montgomery from Powerbuy, online home of I.T. coupons and cashbacks, to give us a quick overview of what to expect with Windows 7.

7 Things About Windows 7

Here are 7 things we think all Australian small businesses should know about Windows 7:

  1. Windows 7 is a lot faster than XP and Vista. Our partner, Correct Solutions, estimates a saving of 20-30 mins per person per day because everything works that bit quicker.
  2. You don’t need to buy a new PC to run it. Windows 7 is less “resource hungry” than Vista and requires a minimum 1GHz processor, 1GB memory (RAM) & 16GB hard disk space. If you’re running 512MB RAM then a Computer Troubleshooters engineer can come on-site and install it for cheap.
  3. Three  versions of Windows 7 will be available at launch – Home Premium, Professional & Ultimate. Vista Business and XP Professional users should upgrade to the equivalent Windows 7 Professional Edition.
  4. Vista  and XP compatible programs will also work on Windows 7, but, if you plan to run your XP compatible software on Windows 7 then make sure you buy the Windows 7 Professional or Ultimate Editions because the Home Premium edition does not support XP backwards compatibility.
  5. Upgrading to Windows 7 from XP is not that easy. All of your files, settings and folder structures will be lost when you do a fresh install. Make sure you have the original CDs for your XP-compatible software and back-up all of your files first. The whole process will take hours to complete.
  6. Take  advantage of the introductory upgrade pricing. If you’re running XP or Vista you can upgrade for between A$200 and A$400 per computer (except home version upgrades). Earlier models will pay full price for Windows 7. Better pricing is available for companies with Microsoft volume license agreements.
  7. If you purchased a laptop or desktop after June 26 2009 then it’s likely you’ll be entitled to a cheap or free upgrade. You’ll need to register with your manufacturer first, so check with Microsoft to see if you’re entitled.

What do you think? Is there anything else Australian small businesses should consider before upgrading to Windows 7?

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Windows 7 – What Features Really Matter?

With the launch of Windows 7, we asked Amplify friend Joel Montgomery, the tech-savvy owner of Powerbuy, the online PC cashback and Dell discount coupon super site, to give us his impression of Microsoft’s new OS.

Without further ado, here’s Joel’s perspective on Windows 7.

With the full launch of Windows 7 on October 22, we’ve weeded through over fifty new features to bring you what we believe are the most important features for small business users. Here is a quick summary of what’s great, and not so great, about the new Windows platform.

Windows 7 is Great For:

1. Employee Productivity

Things just seem to happen faster with Windows 7. Whilst start up and shut down time hasn’t reduced noticeably, opening files (particularly recent documents) and using Microsoft Office is much faster, and compared to Vista you’ll notice a lot less of those nonsense pop-up messages. If you’re using a smaller netbook [link] with less power you’ll notice an even more significant lift in performance.

What surprises most people about Windows 7 is that it seems to be less ‘buggy’ than Vista even in early release (before all the service packs and bug fixes come out). You can expect future revisions of Windows 7 will be even slicker.

2. Using Two Documents at the Same Time

Windows 7 Aero Snap

Windows 7 is great for editing to two word documents, comparing two excel files, or having both your Internet browser and email displayed on the screen simultaneously. In previous versions it was difficult to re-size two windows to fit nicely next to each other but with the Windows 7 “Aero Snap” function you can position two adjacent windows with a very simple click and drag of the mouse.

If you find yourself using the Aero Snap function then you should know that this works best on widescreen flat panel monitors, so if you don’t have a widescreen now might be the right time to upgrade.

3. Sharing Files Between Multiple Computers

Windows 7 HomeGroups

If your business runs a small group of computers then we think you’ll love the HomeGroups feature. HomeGroups is a really simple, new method of creating a network between multiple computers without the need for a server or a techie to set it up. Previous versions of Windows made this really difficult, but now you can share files, printers, media and more with only a few mouse clicks. No more USB memory keys or emails to share large files amongst your team!

Windows 7 is Not Great For:

1. Surfing the Internet

Windows 7 comes with Internet Explorer 8 (IE8) and if you ask any enthusiast they’ll tell you IE8 underperforms against the competition. It crashes unexpectedly, it’s not very fast and the features are lacking. People in the know use Firefox – a great web browser that is stable and feature rich. Thankfully you can install Firefox for free and it works fine on Windows 7.

2. Playing Media Files (Music & Video)

Listening to music and watching videos may not be a big deal in the work environment, but Microsoft Windows Media player continues to be difficult to use and unable to support all common media types. iTunes is still a far better alternative for playing media files.

The General Consensus on Windows 7

The techies are very positive about Windows 7 which is a huge contrast to the negative press Vista received prior to launch. For day to day business use we think you will see a noticeable improvement in productivity because Windows 7 works faster and crashes less than both Vista and XP. If you use Firefox instead of IE8 and iTunes instead of Windows Media Player then you’re guaranteed a better experience than you’ve ever had with your PC.

So, have you tried Windows 7 yet? Tell us your thoughts below.

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Yahoo Search Marketing Updates Reporting (Hallelujah)

A recent addition to the YSM! Reporting emporium, known as the Ad Delivery Report, is a step in the right direction for Yahoo and in the interest of its advertisers. The report is aimed at giving advertisers the feeling they have more control over where the money they allocate to the Yahoo network is spent.

The new Yahoo Ad Delivery Report does have some great features. The most obvious is that your current YSM accounts could benefit from higher ROI and cost savings, through optimisation using this report. More exciting though is the potential growth of this tool into something much bigger, which could encourage other search engines to follow suit.

How useful is the data offered in the new Yahoo Ad Delivery Report?

The new report is aimed at giving users more transparency, into the performance of the traffic they receive from Yahoo. Although the report works as advertised, it lacks the punch Yahoo so desperately needs.

For instance, we would have loved for the Ad Delivery Report to provide information on domains at the campaign, ad group and even keyword level. With this additional information in hand, advertisers would likely block more, less targeted domains at the campaign level, and improve the ROI of their campaigns.

(The Google content network already uses this functionality to track the performance of each domain at the campaign and ad group level.)

Yahoo Network Distribution

Yahoo has released a new network distribution tool. This feature is more of a blanket, high level approach to domain blocking. Using this distribution tool, Yahoo advertisers can actively select whether they want to appear in Yahoo’s premium network (yahoo.com and bing.com) or on the standard network (similar to the Google partner network).

Yahoo advertisers can choose to appear in the standard network only and be excluded from the premium search engine pages. As shown below in the network distribution diagram taken from a Yahoo! search marketing account.

yahoo-network-distribution-table

Know your Traffic Volumes before Making Changes

The best feature of this tool is that it shows the advertiser campaign metrics, specific to the individual distribution channels. Advertisers can instantly see what traffic would be eliminated, before requesting the change.

To make a more informed decision before opting out of either channel, advertisers can use the Ad Delivery Report to access more detailed metrics including revenue and conversion data for each channel.

Good, but could be Better!

It’s unfortunate that Yahoo has rolled out another half baked attempt at improving the user experience for its advertisers. While these new tools do offer some benefit, it is hard to compare them to other tools like Google’s Search Query Report which offers a whole lot more and allows advertisers to truly improve their paid search campaigns through optimisation with targeted, accurate information.

Improvements to some of the new and existing features at Yahoo could be really boost advertiser confidence and give Yahoo a competitive edge that other search engines would need to follow.

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Google Maps tag team with Sensis Yellow Pages – a massive swallow of pride?

Just announced yesterday was the partnership between Sensis Yellow Pages Online and Google Maps starting from the first quarter of next year. This would have definitely come as a shock to other major online media networks in Australia. But this decision marks the next step to deliver better quality information to the online Australian user – and it’s about time!

And it’s refreshing to finally see at least one of the online media players in oz keeping their ego in check. The Sydney Morning Herald states it as Sensis admitting defeat to Google, since Whereis.com.au (part of Sensis) directly competes with Google Maps in Australia. Maybe to a certain extent, but the deal will drive more relevant traffic to Yellow Online, benefiting the businesses listed on the site. This contributes to the brand of Yellow Pages, and put more money in Sensis’ pocket. That’s surely a win for them.

A ‘truly local’ business listing

The move made by Sensis may not be so crash hot for competitor True Local though, who also runs business listings through Google Maps. True Local (owned by News Digital Media) may have the advantage of time, with some of its listings already rich with reviews and user content on Google Maps. One example is its listing for Tetsuya’s Restaurant, which turns up as the most relevant listing when you search for ‘restaurant in Sydney’:

Tetsuyas Google Maps Listing

But with a more extensive list of businesses in its ammunition, Yellow Pages Online will cover the bases where True Local doesn’t. While it’s still early days, it won’t be hard for Sensis to dominate space on Google Maps if they get the strategy right. Suit up, True Local; play time is over!

Implications for local companies, online business directories, & SEO firms

Greater competition in the online space for listing directories is good news for local businesses. It means an extra outlet of exposure for companies listed on Yellow Online. It will also mean better product offerings and innovation from other online commercial directories.

This also has implications on the SEO front. Optimising local business listings for Google Maps will now require more effort, more expertise, and more opportunities for respectable SEO firms.

Happy Melbourne Cup day!

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The Power of the Web (& the Wii)

A technological innovation brought to you by Microsoft that you can’t wait to get! Hard to believe – but true!We thought it was so cool, we had to share it (complements of Ted Talks)…

And then there’s this demo of what your Wii Remote can do for you (complements of Johnny Chung Lee). Enjoy!

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Do Yellow Pages give you a better return?

Sensis says they do…

A recent issue of B&T Magazine details how Sensis is investing more in its print product Yellow Pages than it has in many years. While online advertising has been on the rise at the expense of traditional advertising, Sensis is balking the trend with increased spend on paper advertising.

Using ‘metered ads’ (a US system), Sensis found that 65% of people made a purchase from a sample of 400 Yellow Pages print directory ads – a mighty conversion rate by any standpoint. Read the original Sensis media release.

The Yellow Pages

Online users more likely to browse the Yellow Pages!

So the Yellow Pages convert… but who uses the print version of the Yellow Pages nowadays? According to Bruce Akhurst, Sensis’ chief executive, you’d be surprised:

“The fact is that regular internet users — people using the internet at least weekly — are more likely to use Yellow print directories than the rest of us”.

Weekly Internet Users Disagree…

Oh really? Just to be sure we surveyed the office to see if Sensis’ data reflected our reality – After all, going by Mr. Akhurst’s quote Amplify employees would qualify as ‘people using the Internet weekly’.

Our findings: Only two out of nine Amplify folk were daily users of the print yellow pages.

Do you use the Yellow Pages?

A poll of only 9 people of course means nothing. A poll of statistical outliers like the good people working at Amplify – well that REALLY means nothing. Mainly because we use these directories as laptop stands for workplace ergonomics. That said, we’d like to know what your search habits are. Do you use the Yellow Pages in print or do you find what you’re looking for using other means? Let us know!

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