Tag Archives: google

Nexus One – Is Google Heading for Antitrust?

Antitrust

I’m no lawyer, but has Google’s venture into the mobile handset space finally gone a bridge too far? It’s a question worth pondering with Google’s release of the Nexus One cell phone as the search giant now has the ability to develop a mobile phone primed to take advantage of its software innovations and its globally dominant search platform – a huge advantage on other handset makers.

The argument could (and likely will) be made that Google built up its business and the Nexus One is simply an extension of those efforts. But that’s where I get the sense government regulators could disagree…

Google – Extending its Dominance Into Hardware

Google’s search dominance is overwhelming. In most developed countries it is the search platform of choice. In Australia, we’re talking a 90% market share. It is so dominant, the number one keyword query on Yahoo 7 Australia (now Bing Australia) is ‘Google’ (or at least it was according to Bill Tancer from Hitwise in 2009 SMX Sydney presentation). Clearly we’re dealing wih juggernaut that has embedded itself into people’s everyday lives and modified behaviours to become the overwhelming ‘default search platform’. It’s a phenomenal success and the good folks at Google should be commended for it.

Google’s Smartphone – A Competition Killer?

Where this gets tricky is when Google starts creating hardware. Suddenly you could have a phone that auto-updates to the latest Google software innovations. Imagine a phone that not only works seamlessly with the world’s preferred search engine, but has first mover advantage whenever Google rolls out a new update? Heck, why stop at phones? Imagine a TV, computer, fridge, or car that is fully integrated.

What is the competition to do? Develop a new search engine and try to beat Google at its own game? Yeah right. We’re talking ingrained behaviour here and one heck of a technological mountain to climb. That’s easier said than done. Just as the good folks at Microsoft’s Bing.

Antitrust Lessons from Days Gone By

Don’t get me wrong. I’m all for innovation, competition and reaping the rewards of your hard work. But there comes a point where customers like you and me are ill served when a monopoly uses its strength in one area to dominate in other sectors. Recall how back in the day (1934 to be precise), the US government broke up United Aircraft (now United Technologies) – a holding company comprising among other things, a collection of airlines known as United Airline, an engine maker, Pratt & Whitney and a little aircraft manufacturer… known as Boeing. United Aircraft was deemed anti-competitive, because you simply couldn’t have an airline getting sweet deals from its own aircraft manufacturer and engine maker.

Now view Google’s foray into cell phones in this light, add the new ‘regulatory environment’ we find ourselves in, sprinkle a few competitors with an axe to grind (and with a penchant for litigation) and maybe… just maybe, Google’s finally pushed its luck into antitrust territory.

Is there a lawyer in the room?

Posted in google, legal, smartphone | Tagged , , , , , , , , , | Leave a comment

Import Google Analytics Goals to Adwords in 5 minutes

Some time ago Google announced that Adwords advertisers can now import Google Analytics (GA) goals to their Adwords account. This feature allows advertisers to use Adwords Conversion Optimizer even if they are only tracking conversions through GA goals. Secondly, if you don’t already have Adwords conversion tracking, you can now start to measure your SEM performance more effectively with conversion rate and CPA (cost-per-acquisition) data available in the Adwords interface. I recently set this up for a client and it started to collect and display conversion data on Adwords after a few days. It took me less than 5 minutes! Here’s how:

1. Link your Google Adwords & Analytics Accounts

You’ll have to link your Google Adwords and Analytics accounts before anything else, and also have at least one active goal in GA that is already tracking conversions through PPC. This is important – if your active goals haven’t tracked any conversions or transactions yet, the option to import your GA goals in the Adwords interface won’t appear in the account.

2. Link your Google Analytics Goals & Transactions

In the Conversion Tracking section of your Adwords account, you should now see a message saying “Google Analytics Goals and Transactions are now available”.

conv-tracking-link-goals

Eureka! Link your goals, and proceed to the next step.

3. Specify Action Name and Tracking Purpose

Think of a relevant and descriptive action name for each of the Analytics goals that you want to track.

link-analytics-goals

As the goals I wanted to track involve downloading a programme or emailing the client, I used action names like ‘Software Download XYZ’ and ‘Email XYZ’ to describe each goal. Next, specify the tracking purpose of each goal.

link-analytics-goals-1

It is vital that the correct tracking purposes are assigned to each goal, as this will appear when conversion reports are created in the Adwords Report Centre. For a website tracking multiple goals/actions, this can help advertisers see where each transaction type achieves the best performance at the campaign, adgroup and keyword level.

With the action name and tracking purpose correctly assigned, all you have to do now is link the goals!

link-analytics-goals-2

4. Accrue Conversion Data & Start Testing

link-goals-successful

You should then be sent back to the main Conversion Tracking page, with your new goals successfully linked! You now have better measurable data to optimise your Adwords account in line with targets and sales goals.

Google says it takes about 24 hours before conversions start appearing in your Adwords account. But do not stress if conversions still are not showing after this time, even if Google Analytics says otherwise.  I waited 48-72 hours before any goal conversions from GA started showing in the Adwords interface. I cannot figure out the reason for this other than to assume that it takes a while for data to be sent through from Analytics to Adwords.

Good Luck!

Posted in SEM | Tagged , , , , | Leave a comment

What Does Microsoft’s Bing Mean to Search?

For those around who still care about the other search engines, Microsoft launched their highly anticipated new search engine called Bing. Touted as the Decision Engine, Microsoft has high hopes for Bing in challenging the Google juggernaut from increasing its market share.

Microsoft Bing's Home Page

At first glance, Bing provides offers up a simple search interface (a lot like Google). The search results display is clean (like Google) and of course the name is catchy (much like Google).

But what about relevancy?

Like most things in life, if you can’t give people what they want, they’ll go elsewhere or at the very least stay where they are.

From the few hundred searches we’ve done so far, the relevancy appears to be slightly better than the old Live results. However, Bing, like Live, places a lot of weight on the domain name, especially for generic terms. The end result: You get a lot more websites like www.car-rental-sydney.com showing up for queries like ‘Sydney car hire’ (see the second organic listing in the example below). On other words, many websites with keyword optimised URLs gain more awareness than they deserve, largely based on the domain name.

Search Results from Bing for "Sydney Car Hire"

Can Bing win market share from Google?

With Google’s growing market dominance there are plenty of people who’d like to see a more equitable split between Microsoft, Yahoo and Google, especially in Australia where we have more than enough de facto monopolies. More competition would be a win for all of us, even Google as it would help keep them honest and their egos from getting too big.

Unfortunately, Bing’s results are not ground breaking enough to supplant Google. In fact, I’d argue Microsoft still has a lot of work to do improve relevancy. We found a number of irrelevant results that left us scratching our heads.

A search in Australia for ‘amplify’ returns old pages no longer live on our site! Clearly an updated index is badly needed. Searches on ‘health insurance’ and ‘travel’ in Australia returns positively bizarre results. Try it for yourself and see how Bing’s results compare to Google’s. Like us you’ll likely agree Microsoft has a lot of work on its plate to challenge Google.

Even if Bing improves the relevancy of their search results though, one has to wonder whether it will be enough to make people switch. We are, after all, creatures of habit. If it’s not broken, there’s very little chance Bing will make much of a dent, even with the expected marketing weight of Microsoft behind it.

What does Bing mean for Search Engine Optimisation (SEO)?

The short answer is not much… at least not today. While, I’m certain the Microsoft engineers will be tweaking the algorithm to improve relevancy over the coming weeks, the pessimist in me doesn’t believe it will be much help. Google isn’t broken and unless you have something better – and better out of the gate when you’ve got max visibility –  it’s just not going to be enough to make us Bing.

However, if Bing does manage to wrestle some of Google’s search market share away, the entire search marketing industry may have to invent a new service called Decision Engine Optimisation (DEO)! We can only hope…

Posted in Search Engines | Tagged , , , , , , , , , | 7 Comments

All You Need to Know About Google Wave

The next big thing? How will it effect email and internet messaging?

Check out the latest creation from Lars (Google Maps) and the boys and girls at Google Sydney… Due out later this year!

Google Wave Demo

Posted in email | Tagged , , , , , | Leave a comment

Tips to Improve Google Rankings for Small Business

Small businesses face an uphill battle online. Creating a website optimised for search engines that could eventually rank on Google for significant keywords can be daunting. Here are some tips to help SMEs get their site optimised.

1. Free SEO Tools Are Your Friend

Build a Site on the Cheap with WordPress

For small businesses that don’t already have a website, WordPress provides a great platform to build a search-friendly website quickly and on the cheap. It’s not something you’d use to sell online (for eCommerce, you’ll want something more substantial), but if you’re looking to disseminate information and get calls, then WordPress might just be for you. (FYI: Amplify’s Blog runs on WordPress and provides us with a cost-effective, search friendly blogging platform…)

Open a Google Webmaster Tools Account

Once you’ve built you’re website, a nifty SEO tool to keep tabs and enhance your website for search engines is Google Webmaster Tools. Among its many features, Webmaster Tools can give you a Google search bot’s view of your website – a quick and easy way to spot trouble and stay on top of your SEO game.

Google Webmaster Tools Screenshot
Oh! And the best thing about WordPress and Google Webmaster Tools – they’re free!

2. Do Keyword Research First

Now, before you leave this blog post and run off to build your WordPress website, think about the keywords you want your business to rank for. What words do you use to describe what you sell and (more importantly) what words do your customers use? Using those words as a base, it’s time to find out what words potential online customers are using. It’s time to start your keyword research using some free keyword tools like:

Keyword Research – A Great Way to Better Understand Your Business

From your keyword research you may learn that the keywords you want to rank for aren’t being searched by your customers, while other keywords are extremely popular.

A classic example is ‘health insurance’ vs. ‘health cover’. Insurers often refer to their product offering as ‘health cover’, but many more Australians search for ‘health insurance’ according to Google Trends.

Google Trends Screenshot

To Rank, Be Relevant

To improve your website’s ranking on search engines like Google, incorporate the most relevant keywords into your site’s copy. Remember, it’s always easier and cheaper to build a website based on keyword research than to change an existing un-optimised website.

3. Now, Build Your SEO Friendly Website

With the keyword research out of the way, now you you’re free to create your optimised WordPress portal. Create a well structured website with a few categories formed around some of your top keywords. Add keyword-optimised content sprinkled with keyword heavy page headings and subheadings and you’ll be well on your way to developing a user-friendly website built to rank on search engines.

4. Quick Keyword Optimised Content

If you think the easiest way for websites to rank highly on Google is to repeat the same keyword phrases again and again, you’d be wrong. Sure that might have worked back in the day when search engines weren’t as sophisticated, but nowadays, Google considers this practice ‘spammy’ and will likely penalise your site if it finds out.

Optimise Content – But Don’t Over-Optimise

The key to SEO is to use the words your audience is using, but not to overdo it! Rather, include important keywords throughout your content and make use of keyword optimised <H1> heading tags. Keywords should also be included in your website’s main category names, Meta data and even in your URLs. But again… don’t overdo it. If you’re in a pretty competitive online space for certain keywords, build specific pages (and back up subpages) around those keywords. It’s radical, but you may just have to go there!

Optimise Your Page Titles

An example of a simple keyword optimised Meta title for Brand X’s family health insurance page might be:

<title>Family Health Insurance Quotes – Brand X Family Insurance</title>

This title tells the search engine what your page is about with the inclusion of keywords. Common mistakes include having a Meta title that only contains the brand name across the entire website or an over-optimised Meta title which includes every variation of a keyword.

Note: Remember to lead with important keywords and to save your brand name for the end of the page title.

Things to Keep in Mind

These are just a few tips that can help your small business get a website up and running for search engines. Naturally, there are other factors that will help boost your your site’s Google ranking and no doubt you’ll encounter some hurdles along the way. But to get started quickly, we trust these quick tips will help your small business get a foothold online without breaking the bank.

Do you have any other SEO tips for SMEs to get a site up quick and on the cheap? Please feel free to share them below!

Posted in SEO | Tagged , , , , , , , | 1 Comment

The Return of the Splash Page?

With Google’s recent statement they were going to give increased importance to the loading times of a website’s home page (and penalise accordingly slow loading sites), could we be seeing the return of the Splash Page?

 

Here’s a favourite Splash Page of mine - Ginko Gardens

  

Ginko Gardens Splash Page

 

Splash Pages – Counter to ‘Usability’ and SEO best practice?


Much like hard copy brochure covers, splash pages typically contain very little content. Instead what you find is Flash animation, a striking image, a fancy tag line or a brief intro spiel advertising what the site is about. Throw in a logo, a keyword optimised footer and you’re done!

 

From a user’s perspective, splash pages are just one more click to make to get to the content they’re after. So they’re a big waste of time.

Splash Pages = Low Exit Rates

For website designers and online marketers, splash pages aren’t necessarily all bad news. For one thing, they can load pretty quickly (which given Google’s recent pronouncements is good news) and they usually offer a low exit rate.

 

Assuming few users leave the splash page and pursue their journey further into a website, that could have some SEO benefit. Search engines are known to value positively websites with low exit rates on their top web pages…

Is Google encouraging the return of the Splash Page?

So could Google’s latest pronouncement in favour of fast load times further encourage the use of splash pages? And doesn’t that run counter to usability best practice?

 

Imagine the web populated by useless splash pages. They would no longer contain Flash (as Flash increases load times), but they would be extremely content light to upload fast and would likely require users to click on to get to the content they’re after.

 

With savvy web marketers around… That scenario is not so hard to imagine.

 

Your thoughts?

Posted in SEO, Web Standards | Tagged , , , , , , , , , , , | 7 Comments

Google Search Query Reports – Tweak your PPC and SEO

So your Google PPC campaigns are under-performing… Or your SEM client now wants you to do sort out their SEO… This is where running a Google AdWords Search Query Performance Report could come in real handy!

Search Query Reports – Where the magic happens

So what’s a search query report? It’s a report containing nearly every searched term that triggered a Google PPC ad. You find it under the AdWord’s Reports tab and it comes loaded with heaps of information on user search queries.

Google Search Query Report

Which keywords are converting? Which ads are performing?

Say you want to know which search query is your highest performer and which of your ads gives you the best return from that query… Search Query Reports deliver. You can drilldown to average position, clicks, impressions, CTR, etc, and at a glance identify the winners and losers among your ads and your keywords.

Spot negative keywords. Spot new ones too!

If you find your ads are being shown through irrelevant search terms, add these to your list of negative keywords. And should you happen to come across new keywords which led to conversions (if conversion tracking is on) you know what to do.

Give your CTR a boost!

The proof is in the pudding! When we tweaked the performance of a new account following our analysis of a Search Query Report, we noticed an immediate performance lift; a 20% sales rise coupled with a drop in our CPA!

Conversions vs CPA

You might not get this result every time, but with new accounts when you’re unsure about where you’re at, a Search Query Report can point you in the right direction.

A perfect SEM tool? Well… almost!

One thing you’ll notice when you run a Search Query Report is that Google spits out results in that show up as ‘## other unique queries. And no (before you ask), you cannot see what those ‘unique queries’ are… So what’s up with that?

Firstly, it’s labeled as a ‘unique query’ because that’s exactly what it is: ‘unique’. It may be a sentence long and could turn up once a year at best, so you’re not missing out! Google lumps these ‘one of a kind’ queries with the other one timers to save you the bother of sifting through the clutter.

Secondly there’s a server issue. Listing all one off queries would require heaps of memory – and even Google can’t carry that load!

That said… Give Search Query Reports a try and see how you go! It could make a big difference to your accounts.

Posted in SEM, SEO | Tagged , , , , , | Leave a comment

What Australians Searched For in 2007

Google Australia just released its ‘Australian Year-End Zeitgeist Highlights Hot Searches in 2007‘ (try saying that quickly 3 times); a summary of what Australians searched online in the past year.

The Fastest Rising Keyword Searches

No surprise, social networking sites make a up a large part of Google’s fastest rising search queries in 07, most notably: Facebook, YouTube, MySpace and Bebo. And if Aussies weren’t chatting with friends, looking at videos or sharing their lives through pokes and ranking their ‘top friends’, they were trying to escape dreaming of owning an iPhone, jetting off on a cheap Tiger Air flight to Asia, trying to catch up on the Rugby World Cup, or getting the latest update on their favourite fantasy show like Heroes or the ABC’s brilliant Summer Heights High (Yes! That made the list too!)

Channel Seven Winning the TV Wars!

If Google searches are anything to go on, then you would have to conclude Channel Seven is tops while Nine is all but irrelevant! Out of the top ten searched shows on Google, Seven had 6, including: Heroes, Today Tonight, Home and Away, Prison Break, Lost and Grey’s Anatomy. Channel Ten followed with its two hot media properties, Big Brother and the ever-popular Australian Idol, while the ABC’s Summer Heights High and SBS’ Top Gear rounded out the top ten. Where did it all go wrong Eddie?

Paris, Britney… The Whole Gang’s Here!

As you’d expect, Paris Hilton and Britney Spears were top of mind in celebrity searches for 2007 the Internet’s equivalent of the 18 car pile up (you can’t help but look, but you should really just move on!) Rihanna and Justin brought sexy back, John Howard didn’t, Steve Irwin will be fondly missed and Anna Nicole Smith closed out her 15 minutes on a sad note. What a year it’s been!

 For more insights on what Australians searched in 2007, check out the rest of Google Australia’s Search Highlights for 2007 right here.

Posted in General | Tagged , , , , , , , , , , , , | 1 Comment

Social Media Optimisation – what the heck is it?

A client recently asked us about Social Media Optimisation or SMO as to ‘what the heck it was’ and if he should ‘get in on that action?’ Little did he know he was already applying many SMO techniques – he just didn’t know it!

SMO as defined on Wikipedia is ‘a set of methods for generating publicity through social media, online communities and community websites’.

So if like our client you’re performing SMO if you are…

Adding links back to your site

Search engines like Google and Yahoo value links and reward sites who have many incoming links from other websites (especially relevant links from heavily trafficked websites). So listing your business on paid or free directories is a sound strategy for improving your natural (organic) search rankings.

How to find directories and acquire links

A good place to start: Type ‘Australia Directory Listings’ into a search engine and you’ll come across some popular directories, many of which are free.  Simply submit your site and wait to receive confirmation of your posting!

Popular directories include:

Making your site easy to tag and bookmark

Giving visitors to your web site the opportunity to bookmark your content is also a sound optimisation strategy. Don’t lose your traffic! Make it easy for users to stick around and engage with your brand by providing them with the tools to reconnect with you again and again.

Popular bookmark tags include:

Adding content mashups

A further way to enhance your website’s content is via content mashups. Add videos, maps or streamed content from a news source provider to provide a better web experience or facilitate a sale. It’s surprisingly easy and a handy way to take your website to the next level and as search engines improve, those new forms of content will count ever more towards your quality score.

For example:

Sharing your content

It pays to share. And that saying certainly holds true for the web. Sending your content on via newsletters or posting to your company blog interesting topics like ‘Social Media Optimisation’ can only serve to increase the number of repeat visitors to your site.

So share your content through:

  • Blogs (like this one)
  • newsletters

A little site called Facebook

And finally… Is there a person who has not heard of a little website called Facebook? Synonymous with social networking online Facebook is great way to network, keep in touch with friends and link to people with similar interest locally and internationally.

Launched in early 2004, Facebook has grown from a niche university social networking site into a worldwide phenomenon. By starting your own ‘special interest group’ on Facebook or joining an existing network of likeminded individuals, you can rapidly expand the reach of your content and broaden your link profile.

Posted in SEO | Tagged , , , , , , , , , , , , , , , , , , , , , , | 1 Comment